“Frequently asked questions”

FAQs

Who Are We?

Hi, I’m Adam, the founder of Choice Cove. We pride ourselves on delivering exceptional service with a dedicated team that expertly manages everything from order fulfillment to returns and customer inquiries. Our commitment is to ensure a seamless experience for every customer.

What Is Our Mission?

At Choice Cove, our mission is to provide high-quality products that resonate with our customers’ needs and preferences. Our dedicated team is committed to delivering an exceptional experience, ensuring every interaction reflects our dedication to excellence.

What Are Our Policies?

Our comprehensive policies—covering shipping, privacy, returns, and terms of service—are detailed at the bottom of our page. These documents provide in-depth information on everything you need to know.

What Is Our Delivery Times?

At Choice Cove, we are committed to providing fast and reliable shipping to ensure timely delivery of your orders. We process all orders within 1-3 business days, with standard shipping typically taking 5-10 business days. Once your order has shipped, you will receive a confirmation email containing tracking information.

How Can You Contact Us?

For any questions or concerns, please reach out through our “Contact Us” page on our website. If you prefer to use a third party app or encounter any issues with the website, you can also contact us directly via email at black.zenith.ecom@gmail.com.

How Do I Handle Returns?

We offer returns within 30 days of when the product arrives to the customer. For detailed information on our return policy, please refer to the full policy available at the bottom of our page. If you have any questions, feel free to contact us directly at black.zenith.ecom@gmail.com.